Puerto Rico Walking Tour FAQ

Yes. Tour Guide Debbie LLC offers private cultural and historical tours throughout Puerto Rico for couples, families, friends, educational groups and travelers seeking personalized experiences.

Private tours provide flexibility with pacing, storytelling interaction, photography opportunities and customized experiences based on your interests.

Some private tours may include historical sites, local communities, scenic areas, food stops, archaeology locations and walking experiences.

Many experiences offered by Tour Guide Debbie LLC are walking tours designed to help visitors explore Puerto Rico’s history, architecture, culture and hidden details at a comfortable pace.

Walking tours may include cobblestone streets, sidewalks, historical districts, plazas, archaeological areas and uneven terrain depending on the destination visited.

Comfortable walking shoes, hydration and lightweight clothing are highly recommended due to Puerto Rico’s tropical climate.

Yes. Refunds are issued when a tour is cancelled by Tour Guide Debbie LLC.

Travelers are encouraged to carefully review the complete cancellation, refund and no-refund policies before booking a tour.

Read the complete Tour Policies here

Transportation availability varies depending on the tour selected.

1. Some tours are walking tours where participants meet at a designated location.
2. Certain private experiences may include transportation services depending on the approved tour proposal.
3. Tour details, meeting instructions and transportation information will be explained before payment approval and within the booking confirmation.

Yes. You will receive an e-mail confirmation shortly after your reservation is completed.

You may also book by calling (787) 605-9060 .

For identification purposes and admission to the tour, participants must present the booking confirmation using either:

• A printed paper copy
• A smartphone
• A tablet device

1. Check all folders in your e-mail account, including SPAM and Promotions folders.
2. Some smartphones do not automatically download SPAM messages. Log into your e-mail account using a browser and move the booking confirmation to your inbox.
3. Contact (787) 605-9060 to verify that your e-mail address was entered correctly.
4. Puerto Rico has many public locations with free Wi-Fi service. Travelers may use airplane mode with Wi-Fi enabled to access e-mail while traveling.

1. Rates and applicable fees are listed within each tour description.
2. Some tours are all-inclusive. Included services will be outlined in the tour description and booking confirmation.
3. All charges are presented before payment approval and before confirming a reservation.
4. Certain tours may include free time for shopping. Travelers are encouraged to bring cash or credit cards for optional purchases such as souvenirs, snacks, beverages and coffee.

Financial institutions determine when refunds are posted to your account.

Travelers should use the refund receipt provided by Tour Guide Debbie LLC when following up with their bank or credit card company.

Yes. Travelers are encouraged to read reviews from previous guests across travel and social media platforms by searching for Tour Guide Debbie.

Tour Guide Debbie LLC respects your privacy and protects the personal information you provide when booking a tour or contacting the company.

Reservation history, e-mail addresses, residential addresses and payment information are used solely to provide requested services and customer support.

Personal information is not rented or sold to third parties.

This website may contain links to external websites. Tour Guide Debbie LLC is not responsible for the privacy practices or content of third-party websites.

Tour Guide Debbie LLC will not be liable for any loss or injury, damage or loss of property, including but not limited to loss of life, suffered by the client; whether or not said loss, injury or damage was caused or related by acts of Tour Guide Debbie LLC, its agents, officers, shareholders, sponsors, endorsers, representatives or employees. By confirming my reservation I release Tour Guide Debbie LLC, of all claims, and assume all the risk related to the services provided by such corporation, its employees, officers, shareholders, sponsors, endorsers, agents or representatives.

Participant grants to Tour Guide Debbie LLC the irrevocable, sub-licensable right and authority to use Participant's name, likeness, photograph and/or picture for any and all commercial or non-commercial purposes now known or later developed in perpetuity throughout the universe without further obligation or compensation to Participant.

By confirming reservations of the tour (s), I acknowledge I have read, understood and accepted the terms as specified in this waiver.

• Face masks are optional unless required by government regulations, private businesses or specific locations visited during the tour or transportation service.
• Health and safety protocols are implemented in accordance with applicable guidelines established by the Puerto Rico Department of Health, the Centers for Disease Control and Prevention (CDC), and other applicable authorities.
• Tour Guide Debbie LLC reserves the right to implement additional health and safety measures when necessary to protect participants, staff and service providers.
• Participants experiencing symptoms of a contagious illness are encouraged to contact Tour Guide Debbie LLC before the scheduled service.